Confirm that you meet our return conditions (see returns policy).
To return merchandise to Aesop.ca, please follow these easy steps:
- Step 1: Pack the items along with a copy of your invoice.
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Step 2: Returns must be prepaid; please note return shipping fees are not refundable. We suggest you return via Canada Post. Please return to:
L’Oréal Canada – Département des retours
3500 rue Douglas-B.-Floreani, Door 31-32
Saint-Laurent, QC
H4S 2B9
If you received a FREE product, sample or gift with your purchase, it must be included with your returns in order to be refunded in the original form of payment.
The refund will be issued within 30 days of receiving your parcel. You will receive an email once the refund is completed.