Post-Poo Drops and Oil Burner Blends have been removed from sale due to the bottles not having the required labelling information by law in Canada. Further information about this can be found in the product recall safety notice.
As the health and safety of our customers is paramount to Aesop, the decision to remove the product from sale was made as a voluntary precautionary step.
Local regulators have requested that we conduct a consumer-level product recall of these products. Customers who are eligible for the recall are entitled to an exchange of products of equivalent value.
Please follow this link and select ‘Other’ as the inquiry type to submit the following information:
1. The full name of the items and number of recalled items in your possession.
2. Proof of purchase of the recalled items.
3. A photo showing the batch number and UPC/barcode to confirm that the recalled products are in your possession.
4. A written declaration that you will dispose the recalled product(s) in household waste.
The above information must be provided, in order to qualify for an exchange.
Once we have qualified you for an exchange, our Customer Service Team will contact you to coordinate the exchange of products.
Please note for instore purchases, you must return to the original location of purchase and our Retail Team would be pleased to assist you in the exchange of products.
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