3D-Secure authentication may be required when completing an online purchase through Aesop.com.
The intention of this extra step is to add a layer of shopper protection by confirming a cardholder’s identify with a unique single-use password, SMS code or temporary PIN.
How 3D-Secure works:
- Card information is captured when the cardholder enters their payment details.
- The system will verify whether the card or cardholder is enrolled in 3D-Secure. If you have not enrolled in 3D-Secure, please contact your financial institution for support.
- Upon confirmation of 3D-Secure enrolment, the cardholder will be directed to a pop-up 3D-Secure page hosted by the card issuer.
- On the issuer’s platform, the cardholder is prompted to input a unique password or a one-time authentication code, which is either emailed to their verified email address or phone number.
- Upon successful authentication of the cardholder, they are redirected back to the merchant's website for payment confirmation and the completion of the order.